書信寫作高分句型之投訴信和建議信
投訴信
投訴信又可稱為抱怨信，其主要目的是表達寫信人對于某一情況的不滿。人們在生活中經(jīng)常會遇到一些不愉快的事情，比如消費利益受損、正常生活和工作受到干擾等等，有時寫封投訴信不失為一個解決辦法。
投訴信通常包括以下幾個方面的內(nèi)容：說明投訴的原因并表示遺憾;實事求是地闡述問題發(fā)生的經(jīng)過，切忌夸大其詞;指出問題引起的后果;提出批評及處理意見醫(yī)學(xué)全在,線gydjdsj.org.cn，或敦促對方采取措施，或提出所希望的賠償以及補救方式。
投訴信的寫作策略：說明投訴問題——描述具體情況——期待解決方案。
注意事項：寫投訴信時語氣要冷靜、鄭重、克制，不必過于禮貌。但也要就事論事，不能進行人身攻擊。同時，在描述問題時盡量采用被動句式，使描述更加客觀合理。
投訴信開頭常用句式和套話
I am writing to complain about/that...
I am writing to make a complaint about...
I am writing to express my concern/dissatisfaction/disappointment about...
I feel bad/sorry to trouble you but I am afraid I have to make a complaint about...
I am most reluctant gydjdsj.org.cn to complain, but...
I am writhing to advise you that I find...unsatisfactory.
I wish to draw your attention to the problem/fault...that I bought...
It is with great reluctance that I must inform you that...
投訴信結(jié)尾常用句式和套話
I trust you will take my complains seriously and...
I will appreciate it very much if you could...
I would be perfectly satisfied if you can kindly...
I understand you will give immediate attention to this matter.
I would like to have this matter settled by the end of...
